This resulted in about an extra $30 a day for them to be there. They loved the place and I went along with what staff told me about the food. While we were at boulder station my 2 kids went to kids quest every day for the full 5 hours. and just a ploy to get more money out of you. Would you patronize a place like this…….The kids quest at boulder station will tell you that it is company policy or state law that your kids must have 2 snacks and 1 entree plus 2 drinks if they stay there for the full 5 hours they are allowed. Why would I want to patronize a business that lack empathy and emotional intelligence.

I feel that their practices are discriminatory to homeless people and the disabled. I guess I do not fit into their customer profile. Or, if I was a disabled person, am I not welcomed there because I did drive there with a car? The management of Boulder Station Casino were made aware of the situation and were not the slightest apologetic. So, if I was a homeless person with a 100 dollar on me, am I not welcomed. When I asked the security guard whether they thought that I was a homeless person. I do not appreciate being singled out as either. Do they not like homeless people or disabled people. They made me feel like a criminal and that I was not welcomed there. The last encounter with facility security did not result in an ID check or call-in to the main office as happen on August 8th. I have been to the facility many times without an ID check.

I had been stopped by their security staff several times because they stated that they have a homeless problem and intercept all walk-in customers to check ID. I have a severe disability from a head and neck trauma and surgery due to a workplace injury, and cannot drive due to doctors orders.

I live a short distance to the facility at a mobile home park.

I have been a patron there for many years taking advantage of their restaurants and movie theater. I had a very humiliating experience at the Boulder Station Casino on 08 August 2023.

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